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Issue #758

Deposit failure. ETH added too

Added by Alexander Papevis over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
High
Start date:
10/01/2018
Due date:
% Done:

0%

Estimated time:

Description

Lilit Martikyan scavo.technology, [01.10.18 09:44]
hello,this is my email

Lilit Martikyan scavo.technology, [01.10.18 09:45]
i am send my toekns in this addres 0xbe39d3d185429b53dc1f3c62692db8d2518e6407

Lilit Martikyan scavo.technology, [01.10.18 09:46]
help me please

Alexander Papievis, [01.10.18 09:49]
Don't worry, if your transaction is made to the right wallet, your stash will not be lost.

Lilit Martikyan scavo.technology, [01.10.18 09:50]
it is possible to get late?

Alexander Papievis, [01.10.18 09:50]
We are handling a lot of issues simultaneously, please be patient.

Alexander Papievis, [01.10.18 09:50]
What do you mean get late?

Lilit Martikyan scavo.technology, [01.10.18 09:51]
my deposit

Alexander Papievis, [01.10.18 09:52]
do you have a transaction hash?

Lilit Martikyan scavo.technology, [01.10.18 09:52]
0x6ed2fdcd9cd1744078ffb5cddb3d46424b3d316cd349e0601edad7284c7974db

Lilit Martikyan scavo.technology, [01.10.18 09:52]
please

Alexander Papievis, [01.10.18 09:58]
please try to add some ETH to cover fees

Lilit Martikyan scavo.technology, [01.10.18 09:59]
not understand

Lilit Martikyan scavo.technology, [01.10.18 10:00]
transaction is success?

Alexander Papievis, [01.10.18 10:00]
I'll make a public note about this, please follow.

Lilit Martikyan scavo.technology, [01.10.18 10:00]
where?

Alexander Papievis, [01.10.18 10:03]
Please see the updates of a pinned message

Lilit Martikyan scavo.technology, [01.10.18 10:04]
okay

Lilit Martikyan scavo.technology, [01.10.18 10:07]
now i can't login in my account

Alexander Papievis, [01.10.18 10:10]
please provide a screenshot of notification

Lilit Martikyan scavo.technology, [01.10.18 10:11]
[ Photo ]

Lilit Martikyan scavo.technology, [01.10.18 10:12]
[ Photo ]

Alexander Papievis, [01.10.18 11:18]
Is this a screenshot of your browser?

Lilit Martikyan scavo.technology, [01.10.18 11:19]
my AFCASH balance 0.0000000😞😞😞😞 help me please

Alexander Papievis, [01.10.18 11:19]
I have not forgotten about you, don't worry

Alexander Papievis, [01.10.18 11:19]
After you deposited AFCASH, did you deposit also a small amount of ETH?

Lilit Martikyan scavo.technology, [01.10.18 11:20]
this is gas?

Alexander Papievis, [01.10.18 11:21]
yes a gas for transactions

Lilit Martikyan scavo.technology, [01.10.18 11:21]
[ Photo ]

Lilit Martikyan scavo.technology, [01.10.18 11:21]
It is right?

Alexander Papievis, [01.10.18 11:22]
Can you please provide a tx hash instead?

Lilit Martikyan scavo.technology, [01.10.18 11:22]
0x6ed2fdcd9cd1744078ffb5cddb3d46424b3d316cd349e0601edad7284c7974db

Alexander Papievis, [01.10.18 11:24]
this is a deposit of AFCASH, did you deposit ETH to excoincial account's ETH wallet?

Lilit Martikyan scavo.technology, [01.10.18 11:24]
no

Alexander Papievis, [01.10.18 11:26]
please do deposit 10-15 cents equivalent to your ETH wallet

Lilit Martikyan scavo.technology, [01.10.18 11:27]
okay

Lilit Martikyan scavo.technology, [01.10.18 11:32]
[ Photo ]

Lilit Martikyan scavo.technology, [01.10.18 11:32]
It's okay?

Alexander Papievis, [01.10.18 11:33]
please send the tx hash instead

Lilit Martikyan scavo.technology, [01.10.18 11:33]
0x27849e8ca90556d893fce21d7a61477de2f9154488adbed4ef3e25c364a6faf9

Lilit Martikyan scavo.technology, [01.10.18 11:47]
hope you can help me 😞😞😞

Alexander Papievis, [01.10.18 12:00]
of course we can if wallets are proper ones

Alexander Papievis, [01.10.18 12:00]
don't worry

image.png View (914 KB) Alexander Papevis, 10/01/2018 04:17 AM

image.png View (1010 KB) Alexander Papevis, 10/01/2018 04:17 AM

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Recurrences

History

#1 Updated by Alexander Papevis over 1 year ago

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1579


#2 Updated by Anshuman Excoincial over 1 year ago

  • Priority changed from Normal to High

#3 Updated by Anshuman Excoincial over 1 year ago

  • Assignee set to Anshuman Excoincial

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